Patient Rights, Responsibilities, & Resources Office of Patient Experience At CoxHealth, your voice matters. We want to hear from our patients and their families. If you have feedback you'd like to give, an experience you want to tell us about or a story you want to share, please contact us at 417-269-6101. Our team in the Office of Patient Experience is here to listen and help address any concerns you may have.We look forward to hearing from you. Contact Us If we're unable to resolve your concerns, you have the right to contact the following agencies:Missouri Department of Health and Senior ServicesPO Box 570, Jefferson City MO 65102info@health.mo.govOffice: 573-751-6400Hotline: 1-800-392-0210Missouri Department of Social Services1-800-776-8014 or 1-800-735-2966 (TTY)Livanta Corporate Office – Medicare Quality Improvement Organization10820 Guilford Rd, Ste 202, Annapolis Junction, MD 20701-11051-888-755-5580 or 1-888-985-9295 (TTY)FOR HOSPITAL OR HOSPITAL OUTPATIENT SERVICES:DNV Healthcare USA Inc.Attn: Hospital Complaints4435 Aicholtz Road, Suite 900; Cincinnati, OH 45245Phone: 1-866-496-9647 | Fax: 1-281-870-4818https://www.dnvhealthcareportal.com/patient-complaint-reportFOR CENTER FOR PROSTHETICS AND ORTHOTICS, COXHEALTH AT HOME, AND SLEEP DISORDER CENTER:Accreditation Commission for Health Care (ACHC)Phone: 1-919-785-1214 or 1-855-937-2242 (toll free) | Fax: 1-919-785-3011https://www.achc.org/complaint-policy-process.html