Let the doctor come to you, with no unexpected costs, no driving and no waiting. 

DirectConnect offers at-your-fingertips telemedicine care for common conditions including strep throat, allergies, the stomach flu and much more through our live, confidential video consultation service. If you have a computer, smart phone or other mobile device, you have an appointment. How easy is that?

Start Your Visit
First time user? Start here.

Basic Care visits are just $20, through Feb. 28.

Use plan code FLU20, and get well in the comfort of your home with a DirectConnect virtual visit for just $20. Start your visit now using your computer, tablet or smart phone and we'll connect your with a provider within minutes.

Start Your Visit


We've upgraded DirectConnect to make your telehealth experience even better. Please note the following information.

If you have a plan code from your employer or insurance carrier, you'll need that code to proceed. If you're having trouble finding your code, please call us at 417-269-8633 for assistance. 

If you do not have a plan code, please check the "I do not have a plan code" box, and proceed. You'll be prompted to pay for your visit at the time of your request. We accept debit cards, flex cards, HSA, HRA and credit cards. We do not accept American Express. 

To learn more about the new telemedicine process, watch this brief tutorial.

Basic Care

Monday - Friday, 7 a.m. - 10 p.m.
Saturday & Sunday, 10 a.m. - 4 p.m.

Trust our experienced providers to provide quick telemedicine care for you and your children 2 years and older. Plus, there are no unexpected costs and each visit is just $49 without a plan code.*

Conditions and Illnesses

athlete's foot cold sores diarrhea
dermatitis hives influenza
insect bites & stings laryngitis lice
minor burns minor cuts & scrapes minor rashes & blemishes
motion sickness minor skin conditions nausea
pink eye ringworm rosecea
seasonal allergies shingles sore throat
sties sunburn stomach flu
upper respiratory infection vomiting

Some Basic Care visits may require additional labs or exams that aren't available in all settings. Fees are due at the time of service. 

*Regulations prohibit us from providing free visits to individuals insured by government payors (Medicare, Medicaid, Tricare, Medicare Advantage, etc.)

DirectConnect for Kids

Now, there's no need to pick your child up from school and drive to the doctor's office or urgent care - a DirectConnect for Kids telemedicine visit means your child can be seen immediately by the same CoxHealth providers you know and trust, without leaving school.

Program available at participating schools only. 

Two employees whose employer uses DirectConnect services, work together on a construction site.

For Businesses

Helping your employees stay healthy and get well quick is good for them, and good for business. DirectConnect can help with easy telehealth access to care for minor conditions, plus occupational medicine and wellness services.

2900 S. National Ave., Springfield, MO  65807